All experts on Savio have a rating that is determined by reviews from project owners. Reviews are posted on the expert's profile. You can submit a review of an expert after working with them on a project.
When reviewing an expert, you rate the expert in five cateogries using a 1-5 stars rating system. For all categories, 1 is a poor rating and 5 is an excellent rating. You must select ratings in full star increments, and you must select a rating for all five categories.
Experts are rated in the following categories:
- Cost. How fair and reasonable were the expert's fees for the services provided?
- Delivered on project goals. How closely did the final deliverables received from the expert match the agreed upon goals of the project?
- Easy to work with. How easy was it to communicate and work with the expert?
- Timeliness. How well did the expert meet milestones and deadlines during the project?
- Understanding of business issue. How well did the expert understand all of the business issues surrounding the project?
To submit a review of an expert:
- Select Projects from the left navigation menu.
- Select the My Projects tab. My Projects shows a list of projects for which you or your one of your companies is the project owner.
- Click on the project name for the project you want to submit a review. The project page displays information about the selected project and a list of the experts that have been invited to bid for the project.
- Select the Accepted tab to view a list of experts that have had proposals for the project accepted.
- Select the expert that you want to review from the list of experts.
- From the project management toolbar above the chat log, choose Review. The Review dialog appears.
- Rate the expert in each category by clicking the appropriate star. For all categories, 1 is a poor rating and 5 is an excellent rating. You must select ratings in full star increments, and you must select a rating for all five categories.
- (Optional) In Your comment, enter an open text comment with specific details or additional information about why you rated the expert as you did.
- Choose Add to submit the review. The review, including any text comment you entered, will be added to the expert's profile.