All experts on Savio have a rating that is determined by reviews from project owners. Reviews are posted on the expert's profile. You can submit a review of an expert after working with them on a project.

When reviewing an expert, you rate the expert in five cateogries using a 1-5 stars rating system. For all categories, 1 is a poor rating and 5 is an excellent rating. You must select ratings in full star increments, and you must select a rating for all five categories.

Experts are rated in the following categories:

  • Cost. How fair and reasonable were the expert's fees for the services provided?
  • Delivered on project goals. How closely did the final deliverables received from the expert match the agreed upon goals of the project?
  • Easy to work with. How easy was it to communicate and work with the expert?
  • Timeliness. How well did the expert meet milestones and deadlines during the project?
  • Understanding of business issue. How well did the expert understand all of the business issues surrounding the project?

To submit a review of an expert:

  1. Select Projects from the left navigation menu.
  2. Select the My Projects tab. My Projects shows a list of projects for which you or your one of your companies is the project owner.
  3. Click on the project name for the project you want to submit a review. The project page displays information about the selected project and a list of the experts that have been invited to bid for the project.
  4. Select the Accepted tab to view a list of experts that have had proposals for the project accepted.
  5. Select the expert that you want to review from the list of experts.
  6. From the project management toolbar above the chat log, choose Review. The Review dialog appears.
  7. Rate the expert in each category by clicking the appropriate star. For all categories, 1 is a poor rating and 5 is an excellent rating. You must select ratings in full star increments, and you must select a rating for all five categories.
  8. (Optional) In Your comment, enter an open text comment with specific details or additional information about why you rated the expert as you did. 
  9. Choose Add to submit the review. The review, including any text comment you entered, will be added to the expert's profile.